Support
Three doors. Pick the one that fits — developer docs, admin walkthroughs, or a real human on the other end.
Developers
REST endpoints, HMAC signature verification, webhook payload shapes, the Common Data Model, error codes, rate limits. Read the docs first — they cover most of what you'll ask.
Admins and operators
Connect an integration, choose which properties sync, invite teammates, read the sync status page, figure out what to do when a sync fails. Task-by-task walkthroughs for the people who keep the operation running.
Talk to us
Sometimes the docs don't cover it — or you've already read them and still need a human. Send us a real message and a real engineer will reply within one business day. No BDR funnel between you and the answer.
hello@propsocket.io goes to the same inbox.
Before you reach out
If something is broken, odds are we already know about it — and if it's new, you'll probably get a faster signal here than in a ticket.
Live status
Real-time health for the API, webhook delivery, dashboard, and per-PMS sync workers. Subscribe for email or SMS updates so you don't have to keep refreshing.
propsocket.statuspage.io →Changelog
New endpoints, schema additions, webhook event types, breaking-change notices, and deprecations — dated, scoped, and linkable. If something behaves differently than the last time you looked, start here.
View the changelog →Start the 30-day free trial, then talk to the engineers who built PropSocket — not a funnel. We reply within one business day.